How will I know when the material has arrived?

When material arrives at The Colony Public Library, the Reference Desk staff will call the requesting cardholder.

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1. What is Interlibrary Loan Service (ILL)?
2. What can be borrowed?
3. How do library patrons submit an Interlibrary Loan (ILL) request?
4. Is there a charge for this service?
5. How long does it take to get the requested material?
6. How will I know when the material has arrived?