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Posted on: January 3, 2019

Monthly Customer Service closures for 2019

The Customer Service counters at City Hall will be closed for staff training from 1 to 2 p.m. the second Tuesday of each month in 2019.

As such, the closures will occur on the following dates:

  • Jan. 8;
  • Feb. 12;
  • March 12;
  • April 9;
  • May 14;
  • June 11;
  • July 9;
  • Aug. 13;
  • Sept. 10;
  • Oct. 8;
  • Nov. 12; and,
  • Dec. 10.

Residents wishing to make a utility payment during those dates and times may do so by accessing their account online; calling the automated phone system at 972-625-2741 (option 4); visiting a Fidelity Express location; or by utilizing the night deposit box on the north side of City Hall, 6800 Main St.

Customers seeking permit applications and requirement sheets may find those online as well. For more information, call Customer Services at 972-625-2741 or by email.


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