The Colony City Hall customer service windows will reopen to the public starting at 7:30 a.m. Monday, July 6. The buildings have been closed to walk-in customers since mid-March due to public health concerns.
Customers may apply for permits in a fully digital format by emailing their application and submittal documents to email@example.com in pdf format only. Any submittal documents in a format other than pdf will not be accepted. A member of the customer service team will contact the applicant by either the email address or phone number provided on the application for the $50 application fee. The application will not be processed until the fee is paid.
Customers choosing to conduct in-person business will be permitted into these facilities during regular business hours: 7:30 a.m. to 5:30 p.m. Monday through Thursday; 7:30 to 11:30 a.m. Friday. Customers should expect the following changes:
Only the sliding glass doors of the main entrances will be unlocked;
Social-distancing markers will be on the floor of the City Hall Customer Service Lobby;
Restrooms will be open and sanitized twice a day but water fountains will be turned off; and,
Customers are required to wear face-coverings in the buildings.
Business Hours for Customer Service Counters :
Monday-Thursday 7:30am-5:30pm and Friday 7:30am-11:30am
Beginning January 1, 2020 the City of The Colony will be requiring licensed irrigators to have someone on site to actuate systems for all irrigation inspections. All portions of the Irrigator License Laws and Rules as stated in state law and our irrigation ordinance will be enforced.
Beginning January 1, 2020 the City of The Colony will be requiring licensed MEP (mechanical, electrical, and plumbing) contractors listed on any permit by an applicant for a commercial or residential permit to submit a separate permit to validate their involvement in that scope of work. There are no additional costs associated with these validation permits. MEP Validation Form
The goal of the Building Inspections Department is to provide effective, responsive plan review and inspection services within the corporate city limits through the enforcement of building codes and the Zoning Ordinance for the health safety and welfare of persons of the community.
The Building Inspections Department is responsible for the issuance and inspection of development related permits and the certificate of occupancy of structures throughout the City of The Colony. The Building Inspections Department is also responsible for Safety Inspections on residential and commercial rental properties.
Enforcement is achieved through plan review prior to the issuance of permits and on-site inspection. After permit issuance, Building Inspections verifies compliance throughout the construction process. Permits are required before performing any new construction or with any addition, alteration or repair of existing buildings, structures, plumbing, electrical or mechanical work.