|
The Colony Communications Division was established in early 1981. Prior to this, Denton County Sheriff's Department dispatchers dispatched The Colony police officers. The Communications Division originally had a staff of four, which consisted of one supervisor and three dispatchers. Since that time, it has increased to ten plus a supervisor.
Communications, like patrol, is a 24-hour, 7-day-a-week operation. This requires having a dispatcher on duty at all time to handle all activity.
The dispatcher is responsible for answering all 911 calls and all non-emergency phone lines after 5 p.m. and on weekends and holidays. In addition to taking the calls, they also dispatch officers to the calls. This includes police, fire, and ambulance calls, giving pre-arrival instructions if needed, or first-aid instructions while continuing with other activities and calls.
In addition to regular dispatch duties, dispatchers also: monitor and videotape the jail cells and prisoner book-in; record all officer activity and calls for service on the computer aided dispatch system; record all radio traffic and phone calls on a logger recorder; submit computer entries to check for stolen property, wanted persons, vehicle registrations, and driver's license checks to the regional, state and national databases; and numerous other functions on an as-needed basis.
For more information about the communications division please contact Lise Rizzo.
|
6800 Main Street